Q1: Are you a factory or trading company? A:We are a OEM/ODM factory. Sosu is one of the biggest manufacturers of LCD digitalsignage products supporting China and the global.
Q2:What payment methods your company accept? A:We accept most of the payment methods,but mainly accept T/T or Alibaba Assurance Payment.
Q3:How long is the warranty time for your products? A:1 year full warranty is quoted normally. But customer can choose to extend warranty to 2 years, 3 years.
Q4:what brand of screen are you using? A:we are using A+ level full new original LCD panel.
Q5:When will you make the delivery? A:We can make the delivery within 5-15 working days according to different models and quantities of your order.
Q6: Which shipping can we provide? A:We will offer different delivery options for customers: express, air, sea, car, or the delivery handeled by customer’s own forwarder.
Q7:I want to have an sample,can you provide? A: we are very glad to provide samples for testing and qualification. All samples should be paid before shippment. You can buy the samples from us directly using T/T, western uion, or paypal.
Q8:I bought this LCD display how to use and install it? A:To help customers use our products better, we have recorded and upload some video guidance and we have overseas support engineer team.